Our People & Service Standards


 

People

Client service is a priority at JSA. We cultivate a professional ethos and place emphasis on training throughout the business.

 

Quality assurance

JSA works to the most stringent industry regulations – as published by SPATA – the Swimming Pool and Allied Trades Association and PWTAG – Pool Water Treatment Advisory Group.

All our pool engineers are qualified to the standards of the Institute of Swimming Pool Engineers and to the CITB CSCS scheme. Our gas heating engineers are GASSAFE registered and our electrical engineers are trained to comply with NICEIC.

 

Warranties

JSA Leisure offers full warranties in line with SPATA requirements, from the date of practical completion. Full maintenance of defects liability period is 1 year from practical completion.

  • JSA Leisure built pool/spa structures – 12 years
  • Tanking out/internal finishes – 5 years
  • Installed pipework – 2 years
  • Electrical/mechanical plant according to manufacturers’ definitions but minimum 1 yearOur Health and Safety Policy, Risk Assessment, Method Statement and Insurance Documents are always submitted prior to any contract commencement.